TRAINING

Master email marketing with Mail Blaze

Your success is our priority. That's why we've developed comprehensive training resources to help you maximize the potential of our email marketing platform. Whether you prefer self-paced learning, personalized guidance, or team training sessions, we have options designed to fit your specific needs and learning style.

No credit card required · All features included
· A real person with you from day one

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SELF-PACED LEARNING

Learn through our self-paced video library.

Access our extensive collection of tutorial videos anytime, anywhere. Perfect for visual learners who want to explore Mail Blaze features at their own pace. These videos are delivered largely in a How-To format which helps you empower yourself to get started and get your email programme up and running.

How to use our AI Content Blocks

Learn how to leverage our AI-powered content blocks to create engaging emails faster and more effectively. Watch the video

How to Upload your List

Master the process of uploading and managing your contact lists with proper formatting and validation. Watch the video

How to Interpret Campaign Reports

Understand your email campaign performance with detailed insights on open rates, click-through rates, and engagement metrics. Watch the video

And many more…

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SUPPORT RESOURCES

Find detailed answers to common questions.

Find detailed answers to common questions with our regularly updated knowledge base.

  • Comprehensive user guides
  • Technical documentation
  • Setup instructions
  • Troubleshooting articles
  • Email marketing best practices

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LIVE TEAM TRAINING

Schedule personalised training sessions.

Schedule personalised training sessions conducted by our team who live and breathe email. These interactive online meetings are tailored to your team's specific needs and questions.

  • A focused discussion based on your goals
  • Interactive demonstration of platform features
  • Real-time answers to your specific questions
  • Practical exercises using your actual account
  • Tips and strategies unique to your industry

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ONE-ON-ONE REVIEWS

For targeted guidance or advanced strategy development.

Book a one-on-one session with one of our email marketing experts for personalized account review and strategic guidance.

  • The account review gives you an opportunity to get additional insight into your account
  • A custom document with our recommendations will be delivered to your inbox and can be discussed in a one-on-one session

WHAT TO EXPECT

More than just platform demonstrations.

Our live training sessions are more than just platform demonstrations. They're interactive learning experiences designed to transform your team into email marketing experts.

Our personalised
Approach

We'll aim to understand: your team's experience level, specific features you want to focus on, your industry and unique email marketing goals, current challenges you're facing, and particular campaigns you're planning.

About your
instructors

All training is conducted by specialists who combine deep technical knowledge, years of email marketing experience, understanding of industry best practices, and ability to translate concepts into actionable steps.

Interactive
Format

Our training is designed for engagement with live demonstrations of key features, opportunity to ask questions, hands-on exercises using your actual account, and discussion of real scenarios relevant to your business.

Ongoing
Support

The learning doesn't end when the session does. You can check in with support or the host of your training session for any follow up questions you may have.

Frequently Asked Questions

How long are the team training sessions?

On average training is between 30-60 minutes depending on your needs and what you want to cover.

Is there a cost for training?

We want you to succeed and get the most out of our platform, therefore training is offered free of charge.

Can training sessions be recorded?

Yes! You are welcome to record training sessions for your team's future reference, making it easy to onboard new team members.

How technical are the training sessions?

We adjust the technical depth based on your team's experience level, ensuring everyone gets value from the session regardless of their background.

Can we focus on specific features or campaigns?

Absolutely! We encourage you to let us know your priorities in advance so we can tailor the session accordingly.

"MailBlaze has been an absolute game-changer for my business! Their platform ensures my newsletters land in inboxes, not junk mail, which has made a huge difference. The support team is incredibly helpful and responds immediately whenever I need assistance. Highly recommend!"

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by Janie Lotter on
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Ready to enhance your email marketing efforts and elevate your email marketing skills?

Whether you're just getting started or looking to take your email marketing to the next level, our training resources are designed to help you succeed.