Client FAQ

Finding your invoices

This article shows you how to view and download your invoices. It explains where to find your billing section and how...

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Client FAQ

How to check if the Preview Test is sent via In-App ...

This article shows you how to confirm whether your preview test email was sent by checking the In-App Outbox. It expl...

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Client FAQ

Updating your default preview test email

Learn how you can change the default email address used for preview sends in a campaign or template.

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Client FAQ

Resending your campaign to non-openers

Find out how to resend a campaign to subscribers who haven't opened the original email.

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Client FAQ

How to view and create a Web Version of your campaign

This article shows you how to view the web version of your campaign. It explains where to access the campaign URL so ...

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Client FAQ

How to Send a Reconfirmation Opt-in Campaign

In this guide, you'll learn how to upload your subscriber list, customise your reconfirmation email, and schedule the...

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Client FAQ

How to Add a Mailto Link to Your Campaign

This article explains how to add a mailto link or hyperlink to your campaign. It shows where to insert the link in th...

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Client FAQ

How to Change the "From Email address" and "Reply To...

This article shows you how to update the “From” email address and “Reply-To” email address in your campaign settings....

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Client FAQ

How to Reset Your Password

This article explains how to reset your password. It guides you through the steps to request a reset link and create ...

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